When you visit the Site, place an order, or contact support, we may collect:

• Contact details: name, email address, phone number
• Order details: shipping and billing address, items purchased, order value, order notes, delivery status, and customer support messages
• Device/usage data: browser type, IP address, device identifiers, pages viewed, and interactions on the Site (for analytics and security)
• Payment information: payments are processed by third-party payment providers; we do not store your full card number or CVV

We use your information to:

Payments are processed securely by third-party payment providers (such as PayPal and other gateways shown at checkout). We do not store or have access to your full card number or CVV. Payment providers use encryption and industry-standard security measures to protect your payment information.

We use cookies and similar technologies to:

• Remember your cart and preferences
• Understand site traffic and improve performance (e.g., analytics tools)
• Help prevent fraud and protect the Site

You can disable cookies in your browser settings, but some parts of the Site may not work correctly.

We do not sell or rent your personal information. We share it only as needed to operate our store and deliver orders, such as with:

• Payment processors to process payments
• Shipping and logistics partners to deliver orders and provide tracking
• Analytics and email providers (marketing only where you’ve opted in)
• Service providers that help us run the Site (hosting, email, customer support)

We keep your order and support information only as long as necessary to provide our services and meet legal, tax, accounting, and fraud-prevention requirements. When we no longer need it, we delete or anonymize it.

Depending on your location and applicable laws, you may have the right to:

• Request access to the personal information we hold about you
• Request correction, deletion, or restriction of certain data
• Withdraw consent for marketing communications
• Opt out of marketing emails anytime using the unsubscribe link

To exercise these rights, contact us at support@zinglane.com.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the Site means you accept the updated policy.